Terms & Conditions

Returns

Due to the nature of fireworks, returns can not be accepted after pickup or shipment of fireworks. 
Refunds and returns of non-firework products are allowed if un-used and returned in the same packaging. 
If a return is not in like-new condition, including packaging, a damage or usage fee will be assessed.

All returns must be approved prior to shipment, an RMA number will be issued for the return.

Refunds & Cancellation

Before you submit payment for your order, be sure you understand our restocking and payment refund fees

There will be a 30% restocking fee assessed for the following scenarios:

• We reserved product on your behalf and you decided to cancel the order.
• An ordered was paid for, scheduled for shipment and packed and the order was cancelled.
• Any situation in which effort was expended to ready the order but the order was cancelled.

Beginning 4/1/2023 payment gateway providers are charging 3% on all refunds paid with a credit card. If you request a refund for any reason, a 3% fee will be assessed on the refund amount. We’re sorry for any inconvenience this may cause. 
If you request a refund because you failed to adhere to the terms of discount codes or try to game the system, our IGNITE Bundles for example, we will refund your order minus the 3% credit card transaction fees that we are charged.

We reserve the right to correct or cancel orders that fail to meet our discount and coupon requirements. We also reserve the right to correct any pricing or system failures.

As a way to reduce risk to our clients, we offer a pay later option at the time of check out on all fireworks orders. 

Contact us for questions related to refunds, returns, or any other matter.
Call anytime: 417-227-0291

https://backyard-pyro.com/contact-us/

“All products comply with federal, state, and local fireworks regulations.”